Troubleshooting the 0x80072ee7 Error Code on Windows 10 for Xbox
The 0x80072ee7 error code is a common issue that can affect Windows 10 users, particularly those who use the Xbox app. This error usually indicates a problem with the Xbox Live service or your network connection. This can prevent you from accessing features like online gaming, downloading games, or connecting with friends.
Here are some troubleshooting steps you can take to resolve the 0x80072ee7 error:
1. Check your internet connection
- Ensure your internet connection is stable and working correctly. You can test this by browsing the web or running a speed test.
- Try restarting your modem and router to reset your network connection.
2. Check the Xbox Live service status
- Visit the official Xbox Live status page to see if there are any reported outages or issues. If there are any problems with the service, you may have to wait for them to be resolved.
3. Restart your PC and Xbox app
- Restarting your computer and the Xbox app can often fix minor glitches.
- Close the Xbox app completely, then reopen it.
4. Run the Xbox app troubleshooter
- Windows 10 has built-in troubleshooters for common problems.
- Open Settings > Update & Security > Troubleshoot.
- Select "Xbox app" and run the troubleshooter.
5. Update Windows and the Xbox app
- Outdated software can sometimes cause compatibility issues.
- Check for updates for both Windows and the Xbox app.
- Install any available updates.
6. Check your firewall and antivirus settings
- Your firewall or antivirus software may be blocking the Xbox app.
- Add the Xbox app to your firewall's allowed list or exclude it from your antivirus software's real-time protection.
7. Reinstall the Xbox app
- If the problem persists, reinstalling the Xbox app may fix the issue.
- Open Settings > Apps > Apps & features.
- Find the Xbox app, click on it, and select "Uninstall."
- Download and install the latest version of the Xbox app from the Microsoft Store.
8. Reset your network settings
- Resetting your network settings can help fix network connectivity issues.
- Open Settings > Network & Internet > Status.
- Scroll down to "Network Reset" and click on "Reset now."
- This will reset all your network settings to default.
9. Contact Xbox Support
- If none of the above steps work, you may need to contact Xbox support for further assistance.
- Visit the official Xbox support website or contact them via phone or chat.
By following these steps, you can hopefully resolve the 0x80072ee7 error code and get back to enjoying the Xbox app on your Windows 10 PC.